Services

With our team of experts located in Belgium and a solid network of certified partners around the world, we offer a range of services:
Diagnostic

Diagnostic & Analyse

Whether you are already a customer or not yet, our experts are there to assist you in defining what you need. Taking into account your current and future needs, we make clear recommendations, calculate the costs and adjust our offer until you are satisfied.

Integration

We offer our customers a complementary service of assembly and integration. You can rely on our highly skilled technicians who have a large experience in complex assemblies based on our own design and/or design and equipment of our customers. You can completely outsource your rack, frame or cabinet assembly to us, from component purchasing to cabling to testing.

Installation

Proper installation is key to ensuring a perfect solution. In Belgium, our team offers a complete installation (including preparation, Site or Factory Acceptance Test, and commissioning). Everywhere else in the world, our network of certified and trained partners will provide you with a professional installation service.

Repair

Our Repair department provides a full repair service both during and after the warranty period. We also perform repairs for old products of Philips Power Supplies, Cherokee Europe, Mitra E&I and Mitra Innovations. Please find here the Repair Procedure Documents in English

Maintenance

Maintenance contracts can be tailored to your on-site maintenance team and specific requirements such as Service Level Agreement (SLA), phone support, site visits and preventive or planned maintenance.

Trainings

We organize technical trainings for resellers, partners and integrators who distribute and install our solutions. On demand, we can also provide hands-on training for end user employees or service providers to familiarize them with the equipment, avoid errors and reduce the installation and maintenance costs. Contact your Account Manager to register!

Need a service?

We offer complete services everywhere in the world thanks to our team of experts and a solid network of certified partners.
Contact us
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