Services

Whether you are already a customer or not yet, our experts are there to assist you in defining what you need. Taking into account your current and future needs, we make clear recommendations, calculate the costs and adjust our offer until you are satisfied.

We offer our customers a complementary service of assembly and integration. You can rely on our highly skilled technicians who have a large experience in complex assemblies based on our own design and/or design and equipment of our customers. You can completely outsource your rack, frame or cabinet assembly to us, from component purchasing to cabling to testing.

Proper installation is key to ensuring a perfect solution. In Belgium, our team offers a complete installation (including preparation, Site or Factory Acceptance Test, and commissioning). Everywhere else in the world, our network of certified and trained partners will provide you with a professional installation service.

Our Repair department provides a full repair service both during and after the warranty period. We also perform repairs for old products of Philips Power Supplies, Cherokee Europe, Mitra E&I and Mitra Innovations.


Login or register to our external platform to complete an RMA request.


Find the documentation here and video support here.

Maintenance contracts can be tailored to your on-site maintenance team and specific requirements such as Service Level Agreement (SLA), phone support, site visits and preventive or planned maintenance.

On demand, we can provide hands-on training for end-user employees or service providers to familiarize them with the equipment, to avoid errors and reduce the installation and maintenance costs.